الهيئة الاتحادية للهوية والجنسية والجمارك وأمن المنافذ
The Federal Authority for Identity, Citizenship, Customs & Port Security is the UAE's premier authority for identity management, border protection, and customs services — now enhanced with AI-powered support.
Access a full range of government services for identity, residency, customs, and border management across the UAE.
Apply, renew, or replace your Emirates ID. Track application status and update personal information.
Access Service →Apply for visit visas, residency permits, and entry permits. Check visa status and validity.
Access Service →Customs declarations, cargo clearance, and port security services for individuals and businesses.
Access Service →Manage long-term residency, golden visa applications, and family sponsorship services.
Access Service →Register for biometric smart gate access at UAE airports and border crossing points.
Access Service →Internal technical support for ICP staff. Submit tickets, track incidents, and get AI-powered first responses.
Access Support →Our new AI Support Ticket Classifier instantly analyses your technical issue, assigns the right priority, drafts a professional response in English and Arabic, and routes it to the correct support team — all in seconds.
👇 Try it yourself — click the chat icon below
Stay informed about ICP services, policy updates, and digital transformation initiatives.
The new intelligent support agent classifies tickets, assigns priority, and provides bilingual responses instantly.
Biometric smart entry gates now operational at 14 additional border crossing points across the UAE.
Residents can renew their Emirates ID entirely online with biometric verification from home.